CONQUESTUNLIMITED

PLAYER SUPPORT

Delete your account

Request deletion of your Conquest Unlimited account and its associated personal data. This includes guest accounts and accounts linked to email or a sign-in provider.

No app access? Email us.

Send your request to support@conquestunlimited.com and include your Player ID. It identifies the account you want deleted; it does not prove that you own it.

If you have lost your Player ID or app access, contact support for account recovery. We can help locate the account and arrange ownership verification without requiring you to reinstall the game.

Email a deletion request

This opens a draft in your email app. Press Send there. You can also use the form to save a ticket.

What happens next

  1. We reply to arrange proportionate ownership verification. Knowing an email address, player name or Player ID does not prove ownership. A request cannot authorize deletion on its own.
  2. Once verified, we explain any necessary retention exceptions and process the account and associated data request.
  3. We confirm the outcome, including any information retained, its reason and the applicable period.

Never send passwords, login codes, full payment details or identity documents in this form. If you are helping a child or another account holder, say so without including unnecessary personal information.

Account and data covered

Your request covers account identifiers, profile and saved progress, linked login information, and notification registrations. It also covers your personal information in chat and other shared records; other players’ independent progress is not part of your account.

Limited records may need to remain for legal obligations, payment disputes, fraud prevention or unresolved safety cases. Backup copies and records held by service providers need separate handling. We will explain applicable exceptions when responding; this page does not promise instant deletion of every copy.

Uninstalling the game, signing out or sending this form does not itself delete your account. Account deletion is permanent once completed. Your external Google or Apple account is not deleted.

Read our privacy information

Request account deletion

You don’t need the app or a linked account to make a request. We’ll give you a ticket number to keep.

Find your Player ID in the game’s Settings. Lost access or don’t know it? Contact support for account recovery. An ID alone never authorizes deletion.

Request type: Delete account and associated data

20–4,000 characters. Please don’t include passwords or payment details.

Your contact details, message, and any Player ID you provide are stored to handle your request. When automatic email is active, they’re also sent to support through our email provider. Privacy information.